Plain notes for owners of residential cleaning companies. Every number links to where it came from.
About half of calls to home service businesses never reach a person. In cleaning, it’s usually because the owner is cleaning.
Read it85% of cleaning businesses reply the same day. Only 26% reply within the hour. The first reply usually wins.
Read itRecurring clients fall off at about 6.2% a month. Most aren’t unhappy. Nobody asked them to come back.
Read it